Terms and Conditions
All Muirsis products are guaranteed to be in working condition and free of defects for a period of five (5) years from the date of purchase under normal use. The warranty applies to residential and commercial use in the United States of America. Please report any problem with your products to Muirsis. Muirsis will assign you a return authorization number for your product. A proof of purchase (usually the invoice) is required when returning products. Muirsis will repair or replace the product at its sole discretion. Any alterations or modifications made to the product will void the warranty. The warranty does not cover maintenance procedures such as replacing batteries or the cleaning of the filters. The warranty also does not cover any charges incurred due to installation of the product. The buyer is responsible for return shipping to Muirsis. Muirsis will pay for the shipping to the customer after the unit has been repaired or replaced. Any replacement product will assume the warranty period from the original product purchase date.
All returns must be made within 30 days of the original purchase.
In the event you are not completely satisfied with your purchase, you can return your product to Muirsis with an RMA number. Please contact Muirsis with your request for RMA service. We can not refund the shipping and handling costs from the original order. If you find that your products have a defect or have poor workmanship, please contact Muirsis and we will supply you with an RMA number for the return of these products. The customer is responsible for the return shipping of the products to Muirsis. You must obtain an RMA number prior to returning your products. Any package returned without an authorized RMA number will be refused.
The RMA number is good for 30 days from the date of issue. Any RMA products returned after this expiration date will be refused.
If your package is damaged due to shipping, please inform the delivery driver immediately. The delivery company will need all original packaging to make an inspection. Please inform Muirsis immediately if the package is damaged. Muirsis will make arrangements to collect the damaged package and we will send you a replacement order. All damaged shipments need to be reported to the delivery company immediately.
There is a 20% restocking fee charged on all returns. All returns must be in resalable condition. Please include all accessories and manuals when returning the product. Any returns due to defect of product will not be charged a restocking fee. All returns will be inspected by the Muirsis RMA Department. The RMA Department will determine the state of returned products. Products that have been altered or damaged due to improper installation will not be covered under warranty.
We only collect information to rapidly and accurately fulfill orders and for improving your shopping experience with Muirsis.
Our goal is to provide you the highest level of service possible. We want you to be completely satisfied, from your first visit to our website to the delivery of your order. By collecting information, we are able to offer you features to quickly get through the order process and to customize the website to better serve your individual preferences.
During the order process, you are prompted to supply us with your contact, billing and shipping information. This information must be provided in order to complete a purchase and is used to complete the order and to contact you in regards to your order.
Your correct billing and shipping address is necessary to complete your order.
The transfer of this information is secure and can not be received or viewed by others.
Your information is only shared when necessary to complete your order. Your credit card number and billing information is shared with our bank for authorization and your shipping address is shared with our shipping company.
Terms and Conditions
The use of this website is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this website indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order. Muirsis reserves the right to make changes to this site and these terms and conditions at any time.
PLEASE READ THESE TERMS AND CONDITIONS VERY CAREFULLY.
THE TERMS AND CONDITIONS ARE LIMITED TO THOSE CONTAINED HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY THE CUSTOMER ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN.
BY ACCEPTING DELIVERY OF THE PRODUCTS AND SERVICES DESCRIBED ON THE MUIRSIS INVOICE OR OTHER MUIRSIS DOCUMENTATION, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS UNLESS CUSTOMER AND MUIRSIS HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN.
Changes to the Terms and Conditions
Muisis may change these terms and conditions of use at any time, without prior notice. If you access or use the web site after Muirsis posts a change, you accept that change. If you do not accept the change, do not access or use the web site. You should check these terms and conditions of use periodically.
Important Information about These Terms and Conditions
These terms and conditions constitute a binding contract between Customer and Muirsis. Customer accepts these terms and conditions by making a purchase, placing an order or otherwise shopping on the Muirsis website. These terms and conditions are subject to change without prior notice, except that the terms and conditions posted on the site at the time Customer initially places or modifies an order will govern the order in question.
These terms and conditions constitute the entire agreement between Customer and Muirsis relating to the terms and conditions of sale of products and services on the site. Customer consents to receiving electronic records, which may be provided via a Web browser or e-mail application connected to the Internet; individual consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by contacting Muirsis, Inc. at the address provided.
Customer may issue a purchase order for administrative purposes only. Additional or different terms and conditions contained in any such purchase order will be null and void. Customer agrees that the terms and conditions of sale contained herein and in the Muirsis invoice or other documentation will control. No course of prior dealings between the parties and no usage of trade will be relevant to determine the meaning of these terms and conditions or any purchase order or invoice related thereto.
THESE TERMS AND CONDITIONS AND ANY SALE HEREUNDER WILL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION OR LITIGATION WILL BE BROUGHT IN ORANGE COUNTY, CALIFORNIA AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED IN ORANGE COUNTY, CALIFORNIA AND SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING.
Pricing Information - Availability Disclaimer
All pricing is subject to change. Muirsis reserves the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability. Therefore, Muirsis cannot guarantee that it will be able to fulfill Customer's orders.
Limitation of Liability
NEITHER MUIRSIS NOR ITS AFFILIATES WILL BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. NEITHER MUIRSIS NOR ITS AFFILIATES WILL BE LIABLE FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR THE PROVISION OF SERVICES BY THIRD PARTIES. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES PROVIDED DIRECTLY BY MUIRSIS OR ITS AFFILIATES, NEITHER MUIRSIS NOR ITS AFFILIATES ARE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE CLAIM.
Muirsis will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency.
Any claim, dispute, or controversy (whether in contract, tort or otherwise, whether preexisting, present or future, and including statutory, common law, intentional tort and equitable claims) arising from or relating to the products or services sold pursuant to these terms and conditions, the interpretation or application of these terms and conditions of sale or the breach, termination or validity thereof, the relationships which result from these terms and conditions of sale (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories hereto), or Muirsis advertising and marketing (collectively, a "Claim") WILL BE RESOLVED, UPON THE ELECTION OF MUIRSIS, CUSTOMER OR THIRD PARTIES INVOLVED, EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. If arbitration is chosen, it will be conducted pursuant to the Rules of the American Arbitration Association, with offices in Los Angeles, California. If arbitration is chosen by any party with respect to a Claim, neither Muirsis nor Customer will have the right to litigate that Claim in court or to have a jury trial on that Claim or to engage in pre-arbitration discovery, except as provided for in the applicable arbitration rules or by agreement of the parties. Notwithstanding any choice of law provision included in these terms and conditions of sale, this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16). The arbitration will take place in Los Angeles, California. Any court having jurisdiction may enter judgment on the award rendered by the arbitrator(s). Each party will bear its own cost of any legal representation, discovery or research required to complete arbitration. The existence or results of any arbitration will be treated as confidential.
Orders - Payment Terms - Interest - Taxes
Orders are not binding upon Muirsis until accepted by Muirsis. Terms of payment are within the sole discretion of Muirsis. Invoices are due and payable within the time period specified on the invoice, measured from the date of invoice. Muirsis may invoice parts of an order separately. Customer agrees to pay interest on all past-due sums at the lower of one and one-half percent (1.5%) per month or at the highest rate allowed by law. Customer is responsible for, and will indemnify and hold Muirsis harmless from, any applicable sales, use or other taxes associated with the order. Customer must claim any exemption from tax at the time of purchase and provide the necessary supporting documentation. Any sales, use or other applicable tax is based on the location to which the order is shipped. In the event of a payment default, Customer will be responsible for all of Muirsis costs of collection, including court costs, filing fees and attorney's fees.